Speaking of Pain....

I've made a list, a list of pan and dread. Things I need to do that I dread doing like trying to fix my computer. I dread it because I don't know how to do it, where to take it and probably won't be able to communicate with the people when I am trying to get it fixed. Things that pain me to do because I shouldn't have to do them, like contacting the board of elections about my missing ballot.

Curt did submit our moving claim, but it has not been resolved. The indoor composter had a piece break off so we probably need to clean it out and send it back to be fixed while it is still under warranty. I need to submit the claim to the insurance company for going to the Korean doctor. I don't know how to do it or how much they will pay for it. I need to learn how to use my flash on my camera before Ian's birthday party on Saturday. I need to start packing. I need to take the stroller apart and wash it. We opened a bank account in Ohio so we could get something notorized and the notary guy from Kinkos was out and we had to get it done. We put $50 in the account. We just got a notice that they have been charging a $10, inactive account fee for 3 months. We got the account closed but we have to call someone else to try to get the charges reversed. Pain. Torture. Money down the toilet. Living overseas costs so much money to deal with things that would be much easier in the States.

So, I've made a list and I am trying to get a few things off every day.

Bye, Bye Bumbleride

It has tortured me for months, but it is finally over. I ordered a Bumbleride Indie stroller in March from arunningstroller.com. It never came. Their policy is 8 weeks for APO. They didn't have any in stock when I e-mailed them about the missing stroller but were supposed to get some in towards the end of May. That date came and went and I never heard whether they shipped it or not. I sent an e-mail which they didn't answer. I sent another and they said they still hadn't received the stroller in stock to send out. Finally, on June 30, I called because I still hadn't heard anything from them and I requested a refund. they said they would process it. I asked in an e-mail when I could expect the refund and they said 1-2 business days. On July 10, I e-mailed to say I hadn't received it, yet and they never responded. Finally, towards the end of July, I called the credit card company. They give the company 30 days from the date the refund is promised to deliver before they take it. Since, it wasn't quite 30 days, I had to wait. I called back in mid-August and the credit card company disputes section processed the refund. AFTER, they processed the refund, arunningstroller.com contacted me and said they did process the refund, but it takes two billing cycles.

If they had just responded to e-mails and told me that it would take 2 billing cycles, rather than 2 business days, I would have been fine. Instead, it has tortured me and I feel like they were trying to make me forget about $447 (stroller + shipping).

Today, I completed the final piece of this puzzle and e-mailed Bumbleride customer service. It is not their fault, but just to let them know about the crappy customer service from one of their authorized retailers. Finally, I erased "Bumbleride stroller" off the dry erase board.

Now that I am going back to the States, I will be able to order using UPS so I shouldn't have any trouble. What would be even better would be to try to see it, or other strollers in person before I buy. Still debating a double stroller purchase...